Glide Elite Check-In

Exterior
Wipe the shell with a soft cloth and a mild solution of warm water and dishwashing liquid. Follow with a clean, damp cloth to remove soap residue, then dry with a soft towel.

Interior
Empty all pockets and vacuum loose dust and debris. Spot clean the lining with a lightly damp cloth and mild soap, testing an inconspicuous area first. Avoid soaking the fabric and leave the case open to dry.

Wheels
After each trip, remove dirt and hair with a soft brush, then wipe the wheels with a damp cloth. Use mild soap for stubborn grime and dry thoroughly.

Store your case in its protective bag in a dry place, once the shell, lining and wheels are completely dry.

Glide Elite cases undergo extensive testing and are designed for repeated travel.

What’s covered
Your 10-year warranty covers manufacturing defects in wheels, handles and zippers. Airline damage, misuse, mishandling and normal wear and tear are not covered by this warranty.

Damage to the shell
If your shell cracks or develops another problem, contact us with clear photographs and details of when you noticed it. We assess shell damage case by case and will advise what assistance may be available.

Repairs and spare parts
We carry spare parts, and many components are straightforward to replace. Contact us for advice on suitable parts and repair options.

This warranty is additional to your rights under Australian Consumer Law.

Helpful tip
If your case is damaged in transit, report it to the airline promptly and obtain a damage report. Keep photographs, your baggage tag and the report to support an airline or travel-insurance claim, subject to the relevant coverage.

No. Your case doesn’t come with a key. You open it using your combination. The keyhole allows TSA officers in the US and authorised security officers at other participating airports to open and relock your case for inspection using a special key.

The Carry-On fits inside the Large, but it won’t fit inside the Medium. The Medium also won’t fit inside the Large.

The top-opening design and rigid aluminium frame limit the clearance available for nesting, so only the Carry-On and Large can be stored this way.

Yes. The trolley handles on all three Glide Elite sizes reach the same height when fully extended, so you can wheel two cases together with one hand.

Place the cases back to back, fully extend both handles and hold them together. Their Japanese Hinomoto wheels help both cases roll smoothly, even when packed.

Packing cubes keep clothes grouped together, make smaller items easier to find and let you lift out what you need without disturbing the rest of your packing.

Our suitcase packing sets take the guesswork out of choosing cube sizes:

• Medium case: the 8-piece Medium Suitcase Packing Set, with 40% savings compared with buying the cubes individually.
• Large case: the 10-piece Large Suitcase Packing Set, with 50% savings compared with buying the cubes individually.

Both combine compression and regular packing cubes, with single-colour and mixed-colour options.

Glide Elite uses a rivetless aluminium frame for added rigidity, so it doesn’t have an expansion zip. Instead, its deep main compartment gives you room to organise clothes, packing cubes and bulkier items in one space.

Yes. The Glide Elite range includes Carry-On Pro, Medium Check-In and Large Check-In cases. Check the current range for available colours and sizes.

Your allowance depends on the airline, route and fare. Check your booking and the airline’s current checked-baggage rules before packing, then weigh your packed case and check its external dimensions, including wheels and handles.

Report the damage to the airline before leaving the airport. Photograph the damage and keep your baggage tag and the airline’s report reference. Follow the airline’s claim process and check any relevant travel insurance cover.