Dis-functional design; Poor return / exchange service
A note that the Finn wallet opens completely on one side (it is not stiched) meaning that anything in the middle could easily drop out. The description and photos on the website do not make this clear. Nice quality otherwise. I wanted to exchange for a different style. I accept that I would have to pay the cost of shipping to return the product, but was then informed I would need to pay shipping to have the exchange item shipped! So I am left with something that is useless, and wasted $25 Last time shopping with Zoomlite sorry.
Zoomlite
Hi Derek,
We do not sell this product as a wallet. It is actually described as a sleeve - Finn Leather RFID Card Sleeve. We have images on the product listing which clearly shows that it is a sleeve like this mage - https://cdn.shopify.com/s/files/1/0376/3161/files/ZL223-RFID.jpg?7075548680230732518.
We have even stated this below the image - "Smart corner design holds cards securely preventing them from falling out."
In any case you are more than welcome to return it for a full refund. We do not offer free exchanges. If you purchase anything over $50 then there is no shipping cost. Hope this helps!