UV light has three wavelengths: UV-A, UV-B, and UV-C. UV-C light is a short-wavelength ultraviolet light that breaks apart germ and virus DNA, leaving them unable to function or reproduce. UV-C light does not reach the Earth as our atmosphere blocks it. This light is harmful to our eyes and skin with prolonged direct exposure. The UVSAN Pro has a built-in safety feature which switches off the UV-C light as soon as you open the lid to protect you from being exposed to the light inside.

Yes it is completely safe to clean your phone and other electronic devices with a UV sanitiser. It utilises UV-C LED technology similar to that used in medical applications to prevent infection. The oils from your hands are more likely to damage the chip and magnetic strip of your credit card than UV light.

This answer is different for every phone user. If you have washed or sanitised your hands before every time you touch your phone it should be relatively clean. If your phone is exposed in communal areas such as café tables, used in the kitchen while cooking, or the bathroom then it is likely significantly dirtier. The reality is, our phones pick up germs, viruses and bacteria from every environment it is in. We wash our hands quite often to rid ourselves of the same germs, viruses and bacteria, only to transfer them back to our hands and face from our phones.

To protect you, when the lid is opened the unit switches itself off. The cycle resumes when the lid is placed back in the correct position.

Any phone that supports Qi wireless charging can use the in-built wireless charger. For iPhones: generally iPhone 8 onwards. For Samsung : S6 onwards, Note 8 onwards, and most recent phones. For others: any phone which offers Qi wireless charging should be supported.

You'll need to leave your phone alone for the entire cycle it takes to sanitiser in the UV Phone Sanitiser. If a call comes through while it is sanitising, opening the UV Sanitiser to retrieve your phone will suspend the sanitiser so that you can take your call. Don't forget to place your phone back in the UV Sanitiser after your call has finished. The unit should automatically resume the cycle if it has not finished cleaning.

This UV sanitiser is designed for use on your phone & accessories. The UV lights only function when the unit is closed & the sanitisation function is switched on, so there is no exposure to your skin. In fact, it has an automatic shut-off feature so that if it is opened while the UV lights are on it will turn itself off to protect you.

UV-C light has been found to be effective against some viruses, including SARS and H1N1. The novel coronavirus behind COVID-19, SARS-CoV-2, isn't available to commercial labs to test individual products for their effectiveness.

The internal dimensions of the UVSAN Pro are 18.7 x 9 x 5.4 cm. This will fit large plus size phones such as the Samsung Galaxy S20 Ultra, Samsung Galaxy Note 10+, Google Pixel 4 XL and iPhone 11 Pro Max.

All orders are shipped from Melbourne, Australia. We always carry items in stock in our Melbourne warehouse except in the following cases - when we are launching a new product and allow customers to pre-order; when stock has sold out and we are expecting new inventory. When stock is not available the product listing will display a flag telling you that you can pre-order your UV Sanitiser.

Disinfectant wipes can't get to the crevices of your smartphones (e.g charging port, speaker holes, etc). Disinfectant wipes and other chemical cleaners are also an ongoing cost to purchase, and sometimes difficult to find when demand is high. Disposing of wipes has also caused considerable problems to plumbing and sewerage systems when flushed, and upsets the eco-system of landfill when binned.

No, the sanitising function and the charging function are separate. Simply clean on the 3 minute cycle, place the lid aside and remove your phone, then place it on top to wirelessly charge. You can, however, sanitise other items while your phone is charging.

This will depend on the device. You should be able to charge any device with Qi wireless charging capabilities, following their guidelines (e.g. airpods need to be in the wireless charging case to be able to charge wireslessly). Samsung watches can be charged wirelessly, Apple watches cannot.

The process of cleaning your item is invisible, so it is difficult to know if your item is clean just by looking at it. Extensive testing has been done in laboratories to ensure that the UV Sanitiser Pro does kill germs and bacteria. You can read the test results here. The UV-C lights have a lifetime of 10000 hours so should be working for many years to come. To check if your lights are working you can place a recording device (such as your phone) inside the sanitiser when it is running, then watch the video to ensure the lights are lighting up. If your video shows that the lights are not on, check that you have the correct power source plugged in (10w - 5V/2A min). Note that older iPhone wall adapters are only 5V/1A and will not be sufficient to power a UV sanitiser.

UV-C light does not remove dirt. Instead, it sanitises surfaces and breaks down the DNA of harmful bacteria and germs. Any visible dirt should be wiped off with a soft cloth before sanitising to ensure the UV-C light can access the surface of your items.