SHIPPING COSTS & DELIVERY TIMES
AUSTRALIA |
- Regular (4-8 Business Days)
Orders under $69.99 - $10
Order $70.00 and up – FREE
- Express (1-3 Business Days) $10 - $15
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NEW ZEALAND |
- Regular (3-6 Business Days)
Orders under $69.99 - $20
Orders $70.00 and up – FREE EXPRESS COURIER (3-12 Business Days)
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REST OF THE WORLD |
- Express (6-15 Business Days)
Orders under 1kg (0.999 gms) - $20
Orders 1kg to 2kg - $25
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* Due to COVID-19 some deliveries are taking longer than the above estimates.
WHEN WILL MY ORDER BE DISPATCHED |
- Orders placed before 11:00am AEST (Monday-Friday) are generally dispatched same day else within 1-2 business days.
- Orders placed after 11:00am AEST (Monday-Friday) will be dispatched else within the next 1-2 business days (public holiday’s excluded).
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TRACKING |
- All orders are trackable and a tracking link is emailed automatically upon dispatch from our premises.
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DELIVERY TIMEFRAMES |
- The suggested timeframes are to be used as a guide only and vary from time to time. Zoomlite is not liable for any delay caused by the postal service or customs clearance.
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DAMAGED OR MISSING GOODS |
- We take great care to ensure that products are packed securely so they arrive at your door in perfect condition. If your order is received by you in a damaged condition please contact us via email and quote your order number.
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CORRECT ADDRESSING |
- Please ensure that the postal address provided at checkout is your correct address. We take no responsibility if you do not receive your item due to providing us with an incorrect address.
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INTERNATIONAL ORDERS - DUTIES & TAXES |
- Duties & taxes may be payable when your order arrives at your country, it is your onus to determine if your order will incur any additional charges on entry to your country.
- Zoomlite is not responsible for and will not reimburse any International duties/taxes or customs charges that may apply. Check with your local port authority for regulations applicable to your location.
- Orders cancelled or returned due to this will be refunded less the import costs and return freight to our Australian warehouse.
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