I loved this bag and was able to use it as my sole carry on luggage on my flights as it fits so much in. I was also given many compliments on it from other travellers. The reason for only a 4 star review is that in the first few days of use part of the Z on the small metal Zoomlite badge (on the bottom of the front of the bag) broke of meaning that it left a very sharp point, which tore a hole a jumper I was wearing and caused snags in my pants. I was forced to put bandaids around it to prevent further damage. I was very disappointed as it is such agreat bag in other respects.