What are the anti-theft features of this backpack?
This bag contains 4 anti-theft features - Slash-resistant panels, Cut resistant straps, Pick-pocket safe zipper clips, and an RFID blocking external padded pocket.
Can this backpack secure my credit cards and passport?
This bag has a dedicated pocket that has been lined with a specialised material that has been designed to block the transmission of signals from your credit cards and passport to identity thieves with scanners. You must put your credit cards and passport in this dedicated pocket which is in the rear zipper pocket.
How do I use the USB port in this bag?
The USB port enables you to charge your devices, with your favourite power bank (not supplied). The power bank can be placed inside the backpack with the supplied/integrated cable connected to the external USB port from the inside. Then you can plug in your charger cable to the USB port from the outside and charge a device in your hand/pocket. This would usually work best on a phone in a pocket, or a larger device when the backpack is sitting stationary such as flat on a table, as most tablets / large devices, won't fit in a person's pocket.
What is your warranty like?
We pride ourselves on our quality. Our 1-year warranty covers the product for any manufacturing defect. If you have any issues please contact our support team.
Why is there a cable in my backpack?
The cable is designed to allow you to charge your phone or smart device in your pocket from a power bank inside your locked bag. You need to provide your own device and power bank.
Why don't you call these cut-proof bags?
Of course we would like to claim that our bags are cut-proof, but in reality that is simply impossible. Even though our bags are made with the best technology and highest grading of cut resistant fabric, if someone spent long enough trying to cut into them they would eventually make their way through. After all it is fabric, not steel. If you want to keep your things safe from pickpockets or bag slashers, then our bags are a great solution. But if you're looking for an indestructible, cut-proof bag that can never be opened - buy a safe.
What is RFID?
Radio-Frequency Identification (RFID) is the use of radio waves to read and capture information stored on a tag attached to an object. A tag can be read from up to several feet away. These tags include the electronic chips on modern day credit cards and passports. These chips contain sensitive and personal data, that can be misused if they fall into the wrong hands.
How is this bag pickpocket safe?
A locking clip is provided on for the main zipper compartment as well as for the rear discrete RFID pocket. You can engage the zipper pullers to the locking clip. This prevents opportunistic pickpockets from easily getting inside your backpack's contents, as it will take them some time to disengage the pullers from the locking clip.
Is this bag waterproof?
The outer material of this bag is made from water repellant nylon. It is perfect for those occasions when you are caught in an unexpected rain shower. However, if you accidentally dropped your bag in a pool of water, or if the bag gets soaked in a heavy downpour then water could seep through the zippers and the edges of the various compartments.
How many fixed clips does this bag have?
This backpack has 1 fixed clip for the main compartment and RFID pocket to secure the zip pullers against pickpockets.
Does this bag have an external water bottle pocket?
Yes, the side zip pocket can expand to fit a standard bottle
Are the straps of anti-theft bags made of steel?
No, the straps are not made of steel. They are made of the same material as the bag but have a flexible steel cable inlaid into the strap. The flexible cable coated with plastic is lightweight and invisible to the naked eye. The cable in no way makes the straps less comfortable to use, while it makes the strap very resistant to most cutters. Odds are that after a few tugs and slashes, most thieves would move on to an easier target.
Why not just make the bags out of Kevlar?
There are several reasons why we have chosen not to use Kevlar in the production of our anti-theft bags. The fabric we use for reinforcing our bags is significantly more resistant to cutting or slashing in comparison to Kevlar. The internationally recognised ISO cut resistant grading system gives the fabric a score from 1 to 5, with Kevlar usually scoring a level 2 or in unique circumstances a level 3. The fabric we use scores a level 5, the highest cut resistant grading possible. Kevlar is also traditionally poor at reflecting UV and can weaken or discolour if exposed to direct sunlight.
Is the bag bulletproof?
No! Absolutely 100% NOT! No fabric will protect you from a gunshot. It is irresponsible to even imply otherwise. Don't consider this, or any other textile, for gunshot protection even for a second.
How do you clean these bags?
We suggest just wipe your bag with a soft cloth soaked in warm water. For more stubborn stains use a light detergent.
Will Zoomlite reimburse me if my bag or my stuff gets damaged or stolen?
No. We cannot accept liability for any actual, consequential, or incidental damages or losses incurred as a result of using a Zoomlite product. Though we are confident that we produce the best and most secure products available, we cannot control the situation and circumstances in which they are used, or the forces to which they may be subjected.
