Product Help

Airline cabin limits differ by airline and fare, so check the exact dimensions and weight on the product page against your airline's rules before you fly.

• Most Australian and New Zealand airlines allow a cabin bag up to about 56 x 36 x 23 cm.
• Weight limits are the usual catch: Jetstar and some low-cost carriers allow 7 kg in total. A lighter case leaves more for packing. Glide Lite weighs 2.0 kg.
• Carry-on backpacks like the Road Warrior fit the same limits and expand when you are not flying.

Every model's dimensions, weight and capacity are listed on its product page and in its product guide.

Selected Zoomlite products with built-in charging ports use a standard USB-A input and give you USB-A and USB-C outputs, so they work with any mainstream power bank. Use a certified charger or power bank and avoid unbranded, low-voltage adapters.

For travel, a 10,000 mAh power bank gives several phone charges between outlets.

Flying with a power bank

• Power banks must go in your cabin bag, never in checked luggage.
• Keep the capacity under 100 Wh (about 27,000 mAh) unless your airline has approved it.
• Many airlines now prohibit using or charging a power bank during the flight. Keep it switched off and within reach.
• Rules change often, so check your airline before you fly.

Our products are designed by our team in Melbourne and made overseas by manufacturing partners we have worked with for years, under strict quality and ethical standards.

We use recycled fabrics, vegan leather and recyclable packaging wherever we can, and we work with suppliers who share our focus on fair working conditions and quality.

1. Open the product page and select the colour or size you want.
2. Click Notify me when available and enter your email address.
3. We email you the moment it is back in stock.

Popular items can sell out again quickly, so order soon after the email arrives.

Every current Zoomlite product has an online guide covering setup, features, care and specifications. Find yours in our product guides.

If your question is not answered there, email help@zoomlite.com.au with the product name and a photo if it helps.

The lock instructions for each suitcase are in its product guide. Choose your model in our product guides and follow the lock setup steps.

Forgotten your combination? Email help@zoomlite.com.au with your order number and model and we will talk you through it.

1. Brush or vacuum off loose dirt with a soft brush.
2. Wipe marks with a clean, damp microfibre cloth and let it dry naturally.
3. For stubborn marks, add a little mild wool wash to the cloth. Dry in the shade, away from heaters.
4. Scuffs on hard-shell suitcases usually lift with an unscented baby wipe or a melamine sponge.

Do not machine wash, soak or use bleach or solvents. The full care method for your product is in its product guide.